Shipping, Returns and Refunds

FREE Shipping to Canada and USA

Shipping within Canada and the continental United States is FREE for all iiCiNG™ Flavour Shot products purchased from this site. For special shipping arrangements outside Canada and the continental United States, please contact us at info@iicing.ca.

Order Processing

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. In most cases, product is shipped from our warehouse within 48 hours of your order, except on certain statutory holidays.

Carriers and Delivery Times

We use Canada Post and USPS to deliver all packages. Our normal delivery times vary, but are usually within approximately 2 to 3 weeks. We do not offer expedited delivery.

How do I check the status of my order?

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@iicing.ca with your name and order number, and we will look into it for you.

Returns and Refunds

We accept returns up to 30 days after delivery, if the product retains its factory seal and is in its original condition. In this case, we will refund the full order amount minus the original shipping costs. You are responsible for packaging the product securely and the cost of shipping the product back to us. We'd appreciate it if you contact us before returning your iiCiNG product, to let us know why you want to return it.

Product Received Damaged

In the event that your order arrives damaged in any way, please email us as soon as possible at info@iicing.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will always try our best to work towards a satisfactory solution.

Other Questions

If you have any further questions, please don't hesitate to contact us at info@iicing.ca.

Mailing Address

420 Main St E. #495, Milton, Ontario, Canada L9T 5G3